Discount tiers and members

A tier is a discount percentage for a group of customers. Free has one tier for every logged-in customer. Pro adds as many tiers as you need.

How a customer's tier is chosen

1. The tier assigned to the customer (in PriceKit → Members or on their user profile).
2. Otherwise, the tier for all logged-in customers (if you have one).
3. Guests get no tier. They only see the member price as a preview, if you show it.

Staff accounts (administrators, shop managers) are treated like customers, so you can test with your own login.

Create a tier

1. Go to PriceKit → Price settings → Discount tiers and click Add tier.
2. Name it (customers can see the name, e.g. "Trade price") and set the percentage.
3. Choose who gets it:
   • All logged-in customers — one tier can have this.
   • New accounts — every customer who registers from now on.
   • Lifetime spend — customers whose completed orders add up to at least the amount you set, e.g. VIP from €1,000.
   • Manual — only customers you assign.
4. Save.

Assign customers

PriceKit → Members lists customers with their tier. Search for a customer and choose their tier. Customers with a lifetime-spend tier move up automatically when an order completes. Developers can listen to the mdp_user_tier_changed action.

Tier filters

Each tier can limit which products it discounts. Rules are checked in this order, and the first match wins:

1. Product (variation first, then its parent product).
2. Category.
3. Tag.
4. Stock status — e.g. in-stock items only.
5. The tier's default percentage.

Each rule either excludes the products or gives them another percentage (e.g. 10 % on the "Clearance" category instead of 20 %).

Product exceptions

On any product's edit screen (Product data → PriceKit):

• Never discounted — no PriceKit discount at all, for every tier.
• Always discounted — keeps the tier discount even when a filter would exclude it.
• Member price — a fixed price instead of a percentage. See Bulk discount editor to set many at once.